Frequently Asked Questions
Please read our FAQ before sending us a message.
All sales are final. Please ask all questions before buying and review photos carefully. And know that we take great care to ensure that you will love what you receive.
All our items at GVS CARPET ship safely and securely from Bergama, Turkey. Return shipping cost and duty taxes are make return is extra cost for buyer and seller. Please ask all questions before buying and review photos carefully.
All order are shipping in 5 days.
We ship via UPS and delivery time is 3-8 business days. All shipments are trackable will inform tracking number.
Your information is private and safe with us. We’d never give your information to anyone.
All import duties, taxes and charges are the buyer’s responsibility and are not included in the sale price of items. Before purchasing please enquire with the customs office in your country to determine what additional cost may incur.